TERMS OF SERVICE:

It is a requirement of ShockPoint Limited that all users of its network or services accept and adhere to our Terms & Conditions for Internet Access. ShockPoint Limited may change this policy to include changes in the law or in the acceptable practice of internet use and reserves the right to make such changes without notice and whenever required. All our users are responsible for ensuring that they have read and understand the current policy.

Prohibited Content

The following uses are prohibited on our network. Engaging in these activities on our services will result in an account and/or service suspension without notice.

Open Proxies Mass Mail
Nulled Scripts Copyright Material
Mail/SMS Bombers Scam/Spam Websites
Pornography Imaging Network/Port Scanning
Stressers/Booter Websites Denial of Service Attacks
File Storage/Hosting Scripts Social Media Crawler Scripts

Embedding or uploading audio music files on websites. This includes copyrighted work, commercial audio, or music files, and any material in violation of any regulation or material that is perceived to be misleading. - Music files can only be stored on our radio server. Internet radio stations can stream audio files onto their websites, however, you can not store the audio mp3 files.

Refusal Of Service

ShockPoint Limited reserves the right to refuse or cancel services at its sole discretion. Failure to follow any terms or conditions established by us may result in the immediate termination and forfeiture of any refund agreements. This includes, but is not limited to abuse of our staff (foul or derogatory comments) and/or our network.

Free Domain Promotion

From time to time, ShockPoint Limited holds a promotional event offering free domains to clients. Each domain is locked to our nameservers to avoid users taking advanage of our promotion.

Backup Policy

Your use of our Services is at your sole risk. You agree to back-up all of your User Content so that you can access and use it when needed. ShockPoint Limited does not warrant that it backs-up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content.

You as a client agree that in no case, ShockPoint Limited can be held responsible for the loss of data in any circumstances.

We provide our client(s) with Jet2Backup located within the cPanel interface. These backups are automatically scheduled to take place every 2 days, however, you can change how frequent backups are scheduled. It is your responsibilty to download/restore the backups from the Jet2Backup interface.

Clients using the cPanel Backup Manager tool for backups should download the backup from the server and delete it. On every Sunday, all the backup files are removed from the server without any notification. You are not allowed to use the hosting space to store backups.

Fair Usage

Unlimited & unmetered claims have software and hardware limitations, and are subject to a discretionary fair use policy by our team. If you are using more of any resource than is considered realistic or reasonable for the relevant platform then you will be notified via ticket to reduce your usage. If a users usage of any resource imposes risk to the integrity of a platform, they may have their service(s) suspended to prevent any disruptions.

The size of each mail box should not exceed 5GB and combined mail box size per domain should not exceed 50GB. This is applicable for WordPress hosting, Business hosting, Linux & Windows based Shared hosting plans.

Billing

At this time we bill monthly and annually, depending upon the plan. If you are not satisfied within your first 7 days we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee is nonrefundable).

We accept Visa, Master Card, American Express, Discover Card. For webhosting plans we will setup your account without any paying. Clients are encouraged to pay by credit card as it is the easiest way to handle payment at this time. Their are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.

Late Payments

All accounts are billed according to the dates they were first activated on. If you will not pay for service renew in 5 days after deactivation, your account will be suspended. If you will not pay for service renew in 30 days after deactivation, your account will be terminated. You will receive an email reminder 5 days till deactivation.

Acceptable Use Policy

All services provided by ShockPoint Limited may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless ShockPoint Limited and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all ShockPoint Limited servers. This includes sites that include sexually explicit or hardcore images and/or advertising.

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.

Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.

Limitation of Liability

ShockPoint Limited shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from ShockPoint Limited servers going off-line or being unavailable for any reason whatsoever. Furthermore, ShockPoint Limited shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of ShockPoint Limited servers. All damages shall be limited to the immediate termination of service.

User Registration Policy

ShockPoint Limited requires all potential clients to register under the legitimate given to them. If you wish to be known as an alternative name, please use the appropiate fields within the client area. ShockPoint Limited also requires potential clients to provide us with your registered address (either your residence or business).

You must be registered for an Account with a valid email address that you access regularly, so that, amongst other things, we can send administration and information emails to you. Any Account registered with another person's email address or with a temporary email address may be closed by us without notice. We may also require you to validate your Account at registration or if we believe that you have been using an invalid email address.

Disclaimer

ShockPoint Limited cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by ShockPoint Limited are resold. Thus, certain equipment, routing, software, and programming used by ShockPoint Limited are not directly owned or written by ShockPoint Limited. Moreover, ShockPoint Limited holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as ShockPoint Limited sees fit. FURTHERMORE, ShockPoint Limited retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.

You acknowledge that any person to whom your username or password is disclosed is authorised to act as your agent for the purposes of using (and/or transacting via) your Account. Please note that you will be entirely responsible if you do not maintain the confidentiality of your password.

ShockPoint Limited management have the right to access any/all hosting accounts hosted within our server network if we believe the client to not be following our terms & conditions. We also have the right to remove any file(s) that go against this policy.

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